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Frequently Asked Questions (FAQ)
We recommend booking at least 2 to 4 weeks in advance during the low season, and 2 to 3 months in advance during the high season (May to October).
This ensures lodge availability and proper logistics coordination.
This ensures lodge availability and proper logistics coordination.
To secure your booking, a deposit is required. We accept secure online payments via credit/debit cards, PayPal, bank transfers, and Western Union.
The remaining balance can be paid in Cusco before your tour starts.
The remaining balance can be paid in Cusco before your tour starts.
A Yellow Fever vaccination is highly recommended for travelers heading to the Peruvian Amazon and should be administered at least 10 days before arrival.
Malaria prophylaxis is optional; however, wearing long sleeves and applying a high-DEET insect repellent is the most effective prevention.
Malaria prophylaxis is optional; however, wearing long sleeves and applying a high-DEET insect repellent is the most effective prevention.
Essential items include: lightweight long-sleeved shirts and trousers (to protect against mosquitoes), a waterproof rain jacket or poncho, a good insect repellent, sunscreen, a flashlight or headlamp with extra batteries, binoculars, a refillable water bottle, and ziplock bags to protect your electronics from humidity.
Yes, due to space limitations on boats and land transport, we request that you bring a smaller backpack or duffel bag with only what you need for the jungle (approx. 10-15 kg per person).
You can safely leave your large suitcases and main luggage at our office in Cusco or at your hotel at no extra charge.
You can safely leave your large suitcases and main luggage at our office in Cusco or at your hotel at no extra charge.
Most remote lodges in Manu or deep Amazon reserves operate on solar panels or generators, meaning electricity is available only during specific hours (usually 6:00 PM to 9:30 PM) in common areas to charge batteries.
There is generally no Wi-Fi or cellular signal deep in the rainforest. Prepare for an authentic digital detox!
There is generally no Wi-Fi or cellular signal deep in the rainforest. Prepare for an authentic digital detox!
Absolutely! Our professional chefs at the lodges can accommodate vegetarian, vegan, gluten-free, and any food allergy restrictions.
Please make sure to specify your dietary requirements in the Booking Form when making your reservation.
Please make sure to specify your dietary requirements in the Booking Form when making your reservation.
The Dry Season (May to October) is considered the best time for trekking and offers lower mosquito activity.
The Wet Season (November to April) is beautiful for boat navigation through flooded forests and offers great opportunities to spot birds and certain amphibians, though it rains frequently.
The Wet Season (November to April) is beautiful for boat navigation through flooded forests and offers great opportunities to spot birds and certain amphibians, though it rains frequently.
We offer different routes depending on the physical condition of our travelers.
While some deep expeditions are demanding, we have family-friendly programs suitable for children from 6 years old and elderly travelers.
Please let us know your group profile so we can recommend the perfect itinerary.
While some deep expeditions are demanding, we have family-friendly programs suitable for children from 6 years old and elderly travelers.
Please let us know your group profile so we can recommend the perfect itinerary.
Yes, our operations team is fully based in Cusco. We coordinate pre-tour briefings at your hotel the evening before your departure to answer last-minute questions and review your gear.
We also assist with local logistics if needed.
We also assist with local logistics if needed.
Yes! If you choose a Private Group service, we can completely customize the itinerary, adjust the number of days, focus the trip on specific activities (like birdwatching or photography), and select accommodation types according to your preferences.
Cancellations made more than 30 days before the tour departure receive a partial refund of the deposit, minus administrative fees.
Within 30 days of departure, deposits are non-refundable due to pre-paid lodge and transport bookings. We strongly recommend buying comprehensive travel insurance.
Within 30 days of departure, deposits are non-refundable due to pre-paid lodge and transport bookings. We strongly recommend buying comprehensive travel insurance.
Manu National Park is one of the most pristine and biodiverse areas on Earth, requiring more travel time (via overland roads from Cusco and rivers) and is perfect for deep-jungle expeditions.
Tambopata and Sandoval Lake are much more accessible, usually reached via a short flight or bus to Puerto Maldonado followed by a boat ride.
Sandoval Lake is famous for its easy access to spotting Giant Otters, making it ideal for shorter trips or family travel.
Tambopata and Sandoval Lake are much more accessible, usually reached via a short flight or bus to Puerto Maldonado followed by a boat ride.
Sandoval Lake is famous for its easy access to spotting Giant Otters, making it ideal for shorter trips or family travel.
For Manu tours, we usually depart directly from Cusco by private ground transport, crossing the Andes down into the cloud forest and then taking motorized canoes.
For Tambopata and Sandoval Lake, the meeting point is Puerto Maldonado.
You can arrive there via a 45-minute flight from Cusco (or a 10-hour overnight bus) or a flight from Lima.
We pick you up directly from the Puerto Maldonado airport or bus station.
For Tambopata and Sandoval Lake, the meeting point is Puerto Maldonado.
You can arrive there via a 45-minute flight from Cusco (or a 10-hour overnight bus) or a flight from Lima.
We pick you up directly from the Puerto Maldonado airport or bus station.
Yes, all official admission and entrance fees to the Manu National Park (Reserved Zone/Cultural Zone), Tambopata National Reserve, and Sandoval Lake are fully included in our tour packages, so you won't have to worry about extra payments on-site.
The Peruvian Amazon is incredibly rich in wildlife! Depending on your itinerary, you have great chances of seeing multiple species of monkeys, macaws, parrots, caimans, capybaras, sloths, and the iconic Giant River Otters (especially at Sandoval Lake).
While elusive predators like jaguars do inhabit Manu and Tambopata, spotting them requires patience, luck, and deeper jungle expeditions.
While elusive predators like jaguars do inhabit Manu and Tambopata, spotting them requires patience, luck, and deeper jungle expeditions.
Yes, we provide rubber boots for all our passengers at no extra cost, as jungle trails can get very muddy, especially during rainy days.
We will ask for your shoe size before the trip so we can have them ready for you.
We will ask for your shoe size before the trip so we can have them ready for you.